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Craving a break from your daily routine? Welcome to our Jackpot City Casino review, where we expose everything you need to know about this iconic gaming hub.

Founded in 1998, Jackpot City Casino is now available in the US and operated by Digital Gaming Corporation USA. With legal play beginning in Pennsylvania and New Jersey and a license through its partnership with Golden Nugget, this well-established brand joins trusted names like Betway.

Ready to learn more? Let’s uncover what Jackpot City has in store for you! 

Jackpot City Casino Review TrustnPlay

Jackpot City Casino in Short

Our Rating3.9/5
Website— pa.jackpotcitycasino.com
— nj.jackpotcitycasino.com
Year Established1998
OwnerDigital Gaming Corporation USA
License— Pennsylvanian Gaming Control Board (PGCB)
— New Jersey Division of Gaming Enforcement (NJDGE)
Accepted States in the USPennsylvania, New Jersey
Welcome Offer— For PA players: 100% up to $1000
— For NJ players: 50% up to $1000
Promo CodeN/A
Minimum Deposit$10
Payout Speed1 – 5 Business Days
AppYes (iOS, Android)
Live GamesYes
SportsbookNo
Banking OptionsCredits Cards, E-wallets, ACH Bank Transfer
LanguagesEnglish
Customer ServiceEmail, Chatbot, Phone

Can Jackpot City Casino Be Trusted?

➡️ After reviewing the casino, we found that Jackpot City Casino stands out for its trusted reputation and extensive game selection.

Licensed in New Jersey and Pennsylvania, the online casino adheres to strict regulations. Data protection is a top priority, with industry-standard safeguards to keep your personal information safe. Plus, you’ll have access to responsible gambling tools, including time-outs and deposit limits, ensuring a safe and enjoyable experience.

☑️ The TrustnPlay team recommends Jackpot City Casino as a reliable choice for US players looking to play with confidence.

Pros & Cons

ProsCons
Highly respected brand since 1998Chatbot: repeat articles in the help section
Many positive user reviews available onlineLimited bonus offering
A rich and varied selection of games 

How to Sign Up at Jackpot City Online Casino

Only accessible for PA and NJ players, signing up for online casino Jackpot City takes less than 4 minutes:

  1. Select the ‘Sign Up’ option.

  2. Create your username and password.

  3. Fill out all the required information:

    Your contact details, including your mobile number, name, date of birth, and the last four digits of your SSN.

  4. Provide your home address to confirm your account creation.

KYC Process — Here are the documents you will need to provide to the online casino:

  • Identification: Driver’s License, Passport
  • Location: Always allow Jackpot City access to your location via the mobile app. Install GeoGuard location validator for web access.

Claim Up to a $1,000 Bonus at Jackpot City Casino

Jackpot City Online Casino has two different welcome offers, according to your location:

  • If you are registering from New Jersey, you can enjoy a match deposit bonus of 100% up to $1000
  • If you are registering from Pennsylvania, you can claim a match deposit bonus of 50% up to $1000

Current players also get to boost their bankrolls with the promotions. Although the bonus offering is a bit limited, the Jackpot City Casino bonuses available are still worth it. Check out our linked guide for more information.

VIP Program

Jackpot City Casino offers a six-tier VIP Program for high-rollers that you join upon registration at Level 1. To climb the tiers, you must maintain a regular activity by playing, depositing, claiming promotions, and withdrawing.

As a VIP player, you benefit from rewarding perks such as:

  • A dedicated account manager
  • Faster withdrawals
  • Priority in the customer support queue
  • Exclusive bonuses
  • VIP events
  • Personalized gifts and rewards

Banking Methods at Jackpot City Casino

For your transactions, Jackpot City Casino offers the following trustworthy payment methods under the ‘Bank‘ tab:

MethodsMin. DepositPayout Speed
ACH$101–5 Business Days
Skrill$103 Business Days
PayPal$103 Business Days
Venmo$103 Business Days
MasterCard$101–5 Business Days
Visa$101–5 Business Days
Discover$101–5 Business Days
Check (PA)N/A1–5 Business Days
Cash at Cage (NJ)$101–2 Hours

Note: During our test, we only found the maximum withdrawal of the check option, which is $10,000 per transaction.

How to Make a Deposit

Here are the steps we followed during our Jackpot City Casino test, opting for PayPal:

  1. Log in and select ‘Deposit’ from your ‘Bank’ tab.

  2. Select the deposit method.

    We chose PayPal.

  3. Enter the amount.

    Remember, the welcome bonus matches your first deposit.

  4. Confirm.

    Go explore the gaming library of Jackpot City!

How to Withdraw Your Winnings

To withdraw our winnings, we proceeded as follows:

  1. Log in and select ‘Withdrawal’ from your ‘Bank’ tab.

  2. Select the preferred payment method.

    We opted for PayPal, expecting 3 working days to receive our winnings.

  3. Enter the amount and confirm.

Jackpot City Casino’s Game Library

The gaming library at Jackpot City Casino caters to all types of players, from slot enthusiasts to live dealer fans, and is backed by some of the top software providers in the industry. Among them, you can find Microgaming, Light & Wonder, NetEnt, Evolution, and Scientific Games.

All online casino games offered can easily be found via the diverse game categories:

Note: Most slots are accessible in demo mode, which makes it convenient to try out a new game and discover its rules.

Jackpot City Casino US review game library

Our Game Recommendations

After our test of the platform, we’ve come up with a list of five recommended games you should try:

  1. Blackjack with Surrender by IGT: To spice up your blackjack sessions.
  2. Blackjack Lucky Lucky by Microgaming, featuring a side bet that pays up to 200x.
  3. Live Speed Baccarat by Evolution, with fast 27-second rounds for high-stakes excitement.
  4. Jack Hammer 3 Diamond Affair by NetEnt, for a really entertaining theme.
  5. 88 Fortunes by Jackpot City, with a nice bonus round.

Sports Betting at Jackpot City Casino

Sports betting is not currently available at Jackpot City Online Casino. However, an exciting range of casino games is there to keep you entertained.

Jackpot City Casino Website & App

  • App Name: Jackpot City Online Casino
  • Available Platforms: Android and iOS
  • Download Links:
  • File Size:
    • Android: N/A
    • iOS: 22.8MB
  • Version:
    • Android: 14.20240718.14
    • iOS: 14.0.2
  • Last Updated:
    • Android: July 25th, 2024
    • iOS: July 30th, 2024
  • User Ratings:
    • Android 4.4/5 ⭐
    • iOS: 4.7/5 ⭐
  • Number of Downloads:
    • Android: 50,000+
    • iOS: N/A

The Jackpot City Casino website is very user-friendly, featuring the signature purple design and Vegas background. Essential links to promotions, games, and account options are accessible right from the homepage, with quick access to important sections at the bottom of each page, like the:

  • Privacy Policy
  • Terms and Conditions
  • Contact Us

For those on the go, the Jackpot City Casino app delivers seamless gaming on both Android and iOS. The Google Play Store app scores a solid 4.4, while the Apple Store app has an impressive 4.7 rating.

Note: To play on mobile or desktop, install the GeoGuard validator, enable location services, and you’re all set for New Jersey or Pennsylvania.

Jackpot City Casino US review mobile app

Player Support

One of the highlights of Jackpot City Casino is its different communication channels to contact customer support:

  • Phone: 888-842-4312, every day from 12 pm to 6 pm (ET)
  • Email:
  • Chatbot: Available 24/7
  • FAQ: A complete section with reviews related to the casino experience

Setting the Scene: While most reviews simply list options, we tested each channel at Jackpot City. After the chatbot couldn’t help, I tried email and got a clear reply within three hours, confirming that only slots contribute 100% to wagering. The fast, detailed response shows reliable support you can count on.

To discover more great online casino reviews, check out our linked page.

Frequently Asked Questions

How does Jackpot City Casino process payouts?

Yes, Jackpot City Casino processes withdrawals in about one to three working days. For faster access to your winnings, choose e-wallets or upgrade to first-class VIP status.

Is Jackpot City Online Casino legit?

Yes, the online casino is legally licensed by:
— Pennsylvanian Gaming Control Board for Pennsylvanians.
— New Jersey Division of Gaming Enforcement for New Jerseyans.

Is Jackpot City Casino part of the Super Group company?

Yes, Jackpot City Casino is part of Super Group, the same company that owns Betway Casino.